November 11, 2015

Shipping and Billing

Billing

What payment options do you accept?
We accept Paypal, Visa and Mastercard through our secure online store.

Where else can I buy a Squirt Watch?
You can also purchase the Squirt Watch on Amazon.com.

How will I be billed?
All purchases will be discretely billed as “O Research, LLC” on your PayPal or credit card account. For billing inquiries please email to contactus@timetosquirt.com

Do you save my credit card or personal information?
We do not store your credit card information on our system. We store sufficient contact information to ship you the products you have ordered and communicate with you about your order. See our Privacy Policy for more details.

Do you offer wholesale?
Send us an email for dealer enquiries.

Shipping & Returns

How will my product be packaged?
All of our products are discretely packaged in plain, cardboard boxes. The sender address is labeled “O Research, LLC”.

What shipping options do you offer?
We offer UPS and USPS shipping options.

What happens if I need to return your product?
If you are unsatisfied with your product within 30 days of purchase, you may apply to return the product for a refund. All returns must be pre-approved by obtaining an RMA number via email to contactus@timetosquirt.com. Our products have strict hygiene requirement, returns must be recycled and never resold. All returns will incur a 25% restocking & recycling fee.

Do you ship internationally?
We are based in the United States and ship to international customers. International orders will be labeled as “gift” with the purchase value listed in USD in accordance with standard customs importation rules.